IT Staff Augmentation

Software DevOps

A software developer is responsible for designing, coding, and testing computer software or mobile apps. They may also be involved in concept development, planning, and user interface design. Developers work in various programming languages like .NET, Java, Python, and many more. Their tasks include writing efficient and reliable code, debugging programs, and integrating applications with third-party web services. They work closely with other team members, including systems analysts and engineers.

Management & Leadership

IT Managers and Leaders are responsible for coordinating, planning, and leading computer-related activities in an organization. They determine the IT needs of an organization and are responsible for implementing computer systems to fulfill the organization’s information systems requirements. This role includes managing teams, making strategic decisions about the organization’s technology infrastructure, overseeing IT budgets, ensuring the timely and successful delivery of IT projects, and often involves liaising with other business leaders to ensure IT aligns with business goals.

• IT Manager
• Product Manager
• Project Manager
• Service Manager (ITIL)
• Technical Leader
• Software Developer Manager
• Team Leader Developer Manager
• IT Project Manager
• IT Service Desk Team Leader
• IT Service Desk Process Manager
• Sr. IT Leadership

Quality Assurance & Testing

QA and Testing professionals play a crucial role in the software development life cycle. They are responsible for ensuring that software products meet certain standards of quality. They design and execute test plans, write test cases, identify and document defects, and ensure that bugs are fixed. By conducting both manual and automated tests, they ensure that software products work flawlessly, meet user needs, and align with regulatory standards. Their work contributes to the reliability and performance of software systems.

• QA (Automation)
• QA (Manual)
• Test Analyst
• Test Manager
• Test Engineer
• Automation Test Engineer

Data Analysis & Management

Data Analysts and Managers collect, interpret, and present complex data to help organizations make better decisions. They use statistical techniques to understand trends, extract insights from complex data sets, and present their findings in clear and compelling ways. Data Managers, on the other hand, oversee the design and construction of databases, data storage, and data integration. They ensure data quality, accessibility, and security, helping organizations make the most of their data resources.

• Big Data Analyst
• Big Data Architect
• Big Data Developer
• Data Analyst
• Hadoop Data Engineer
• Business Analyst
• Systems Analyst / QA
• Junior Business Intelligence Developer
• Medior Business Intelligence Developer
• Senior Business Intelligence Developer
• Data Scientist
• BI Developer
• DBA Developer
• MSSQL Database Administrator
• DTB Administrator / Developer

IT Architecture

IT Architects are responsible for overseeing the organization’s technical infrastructure and systems. They design the overall structure of the IT systems, select appropriate technologies, and ensure that the hardware and software work together seamlessly. They translate business requirements into technology solutions and ensure alignment between the business and IT. Their role involves making high-level decisions about the design and implementation of IT projects, ensuring that technology initiatives support the organization’s goals.

• IT Architect – IoT
• SW Architect
• Solutions Architect

Support & Administration

IT Support and Administrators provide essential support for day-to-day operations in an organization. They help users troubleshoot and resolve issues, maintain the organization’s IT systems, and ensure that all aspects of the system are functioning properly. This role can include everything from installing and configuring software and hardware, managing system performance, and creating backup procedures, to setting up accounts and workstations, ensuring network security, and providing technical support and training to users.

• Administrator / Support Engineer
• System Administrator
• Local onsite Administrator
• Desksite Support Engineer
• Application Support
• Applications Engineer

Cyber Security

IT Security professionals safeguard an organization’s data from various cyber threats. They develop and implement security strategies, manage the implementation of security protocols, monitor the organization’s networks for security breaches, and respond to attacks. Their roles are crucial in maintaining the integrity and confidentiality of sensitive information, protecting it from unauthorized access and data breaches.

• Network Security Engineer
• Security Analyst / Specialist
• Security Officer
• Security Engineer
• Security Manager
• Security Application Engineer
• SOC Analyst
• Identity And Access Management Engineer

Network & Infrastructure

Network and Infrastructure professionals are responsible for designing, implementing, and managing the infrastructure that supports an organization’s IT systems. They ensure the organization’s networks, servers, and computers remain operational, secure, and up-to-date.

• Network & Infrastructure
• Network Engineer
• Cloud Engineer
• Windows Administrator
• Linux/Unix Administrator

Service & Field Support

Service and Field Support specialists provide on-site technical assistance, including the installation, maintenance, and repair of IT systems. They troubleshoot both hardware and software issues, perform repairs, and provide technical support to users. They may also provide training to users to help them become more proficient with different software or hardware. Their work is essential to maintaining the productivity of a company’s IT systems.

• Service Management
• Field Services
• On Site / Desk Side Support

Other Roles

This category could encompass a variety of roles not covered above. For example, Business Analysts analyze an organization’s needs and design suitable solutions, Technical Writers create documentation for software products, and Project Managers oversee the planning, execution, and closing of IT projects. The specifics would depend on the individual organization’s needs.

• Function Test role
• ABAP Programator
• Application Specialist – 2nd and 3rd line
• IT Auditor
• Programmer graduate – any language
• Technical Writer
• Technology / Business Consultant
• ITSM Administrators
• Sales Representatives
• Recruitment
• Project Management
• Quality, Audit, Risk
• Scrum Master
• Machine Learning / Artificial Intelligence Engineer
• SAP Key User
• SAP Specialist / Consultant